Definitions and Interpretations

Applicable Laws means the laws, regulations, policies, guidelines, rules and requirements in the relevant jurisdiction governing the Company and/or the User, including but without limitation to Anti-Money Laundering, Anti-Terrorism Financing and Funding for the Proliferation of Mass Destruction Weapons No. 8 of 2010, Law No. 9 of 2013, and such other laws and regulations as may be applicable from time to time.

Branch Collection means collection of exchanged Foreign Currency or Indonesian Rupiah by the User at the Company's selected locations by the time and date as specified by the Company in the Booking System.

The Booking System or Service refers to an online reservation service operated by the Company that facilitates User's reservation of Foreign Currency at prevailing exchange rates accessible via the Website.

Foreign Currency means currency notes which are legal tender in a territory outside Indonesia.

Faspay is a national online payment gateway owned by PT. Media Indonusa.

The Company refers to PT. Bali Primadana Gemilang (+62812-3769-612), incorporated under the laws of Indonesia with an office at Jl. Kartika Plaza No.102b, Kuta, Kabupaten Badung, Bali 80361, Indonesia.

Transaction covers the online booking reservation performed by the User using the Booking System or the electronic payment service via QR code.

User/You/Your means an individual, corporation, partnership, limited liability Company, Association or any other entity of any kind whose application for the Services has been accepted by the Company.

Website means www.currencyexchange.co.id which is open to access by Users and Visitors.

Eligibility

An individual User must be at minimum 18 years of age with the following ID types and permitted under the Applicable Laws to enter into a legally binding agreement: Old IC, New IC, Passport, Army/Police, Temporary Resident, Permanent Resident. User must meet Customer Due Diligence requirements imposed by the Company and Applicable Laws.

Acknowledgments

User acknowledges and agrees that:

The Company reserves sole and absolute discretion to determine and impose limits for the transactions performed through the Booking System whether in amount, frequency or otherwise in accordance to the Applicable Laws.
The Company may restrict, decline or refuse User's request for carrying out Transaction at any time at the Company's sole discretion without assigning any reasons thereto.
The Company reserves sole and absolute discretion to determine if the User can use the Faspay service for electronic payment.
Faspay is a separate legal entity and use of Faspay services is subject to terms, requirements and restrictions imposed by Faspay. The Company is neither liable nor responsible for any Loss incurred by the User arising from the User's use of the Faspay services. Faspay Terms & Conditions.
The Company is required by law to carry out security and customer due diligence checks on you. You may need to provide additional information to verify your identity as a condition of processing your requests.
User shall take all measures to ensure that at the time of exchanging the Foreign Currency by way of Branch Collection that any such Foreign Currency is (i) fit and recognised as legal tender; (ii) genuine currency notes; and (iii) correct in terms of currency, amount and denominations. Upon the User's acknowledging receipt, the Company will not be liable for claims for fake/forged Foreign Currency or incorrect denominations.

Pricing Errors

The Company makes every effort to provide accurate, up-to-date Service pricing. Errors will be corrected where discovered. If the actual price is higher than reflected on the Website, we will inform you and you will be given the option to confirm or cancel your purchase based on the updated price.

Transaction Cancellation

Any cancellation of Transaction by the User is governed by the Company's Cancellation and Refund Policy.

Prohibitions and Restrictions

User CANNOT use the Services for unlawful purposes, modify or reproduce website content, transmit malicious files, or attempt to hack into the Website. The Service is only available in Indonesia.

Limitation of Liability

The Company's liability to the User under these Terms is strictly limited to the return of any Foreign Currency sold by the Company or refund of the Indonesian Rupiah amount received from the User in the event the Company fails to avail collection of the purchased Foreign Currency to the User.

Disclaimers

The Company does not guarantee that Services will be uninterrupted, secure, or error-free. The Company reserves absolute discretion to introduce changes to the Website from time to time.

Indemnity

User shall indemnify the Company, its directors, officers, suppliers, employees, subsidiaries, related corporations, associates, distributors and affiliates against any and all loss suffered as a result of any breach of these Terms.

Force Majeure

The Company shall not be responsible for any delay in performance or non-performance due to causes beyond the control of the Company including Acts of God, devaluation of major currencies, non-availability of currencies, or Governmental mandates or Laws.

Jurisdiction and Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia and you agree to submit to the exclusive jurisdiction of the courts in Indonesia.

Disclosure

The User hereby agrees that the Company's rights to the User's information and disclosure will be in accordance with the Company's Privacy Policy.

Amendments

The Company reserves the right to vary, alter and amend any or all of these Terms and to post them on the Website. User's continued use of the Services after such amendments have been posted constitutes User's agreement to be bound by them.

English Version

In the event these Terms are translated into a language other than English, only the English version shall be valid and binding.

Survival

Both parties' obligations under these Terms will survive the expiration or termination of this agreement.

Terms of Use